Every order is covered against arriving broken, incomplete or defective.
What is covered
If the part shows up bent, scratched, missing hardware or unable to clamp, send a photo within the sixty-day window. We replace it and cover the shipping. There is nothing to fill in and nothing to send back first.
What we do not claim yet
We do not publish a multi-year warranty term, because we will not promise a number our manufacturing partner has not put in writing. When that term is confirmed, it will appear on this page and on every product page, with the length stated plainly.
We would rather under-promise here than have you discover the fine print when something breaks.
Getting in touch
Email us with the order number and a photo. A person answers, usually the same day.