Shipping

Shipping is free on every order, to every country we serve. There is no minimum.

Tracking

You get a tracking number by email as soon as the parcel is scanned for the first time. It can take a few days after dispatch before the carrier shows movement; that gap is normal and does not mean the parcel is lost.

Where it ships from

We ship direct from our manufacturing partner rather than holding stock in a local warehouse. The delivery estimate for your address is shown at checkout, before you pay.

If something goes wrong

If your tracking stops updating, email us and we will chase it or send a replacement. You do not have to wait out any particular window before asking. And if the order simply is not what you wanted when it arrives, the 60-day return applies from the day it lands, not the day you ordered.